Cloud Provider Outage 2025-10-08

Incident Report for Veritonic

Resolved

The system is operating normally
Posted Oct 21, 2025 - 07:01 EDT

Update

We've seen full recovery and are continuing to monitor.
Posted Oct 20, 2025 - 19:57 EDT

Update

We are working to implement further mitigations and are awaiting updates from our upstream providers. We will provide an update in two hours, or sooner if more information becomes available.
Posted Oct 20, 2025 - 14:24 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 12:21 EDT

Update

We're continuing to monitor the situation and are working to implement mitigations to minimize impact
Posted Oct 20, 2025 - 10:52 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 09:02 EDT

Monitoring

We are monitoring the impacts of a cloud service provider outage, and will provide updates as they are available.

At this time, the platform is operational, however there may be some delays in processing for uploads and API requests.
Posted Oct 20, 2025 - 08:55 EDT
This incident affected: API, Platform, Surveys, Predictive Scoring, Attribution Reporting, and Attribution Prefix, Pixel, Web Actions.