Degraded performance across Veritonic services

Incident Report for Veritonic

Resolved

This incident has been resolved.

Posted Sep 09, 2022 - 14:15 EDT

Update

We have observed no further issues since our last update and the system is fully operational.

Posted Sep 09, 2022 - 14:15 EDT

Monitoring

We are observing an improvement in the upstream service. We will continue to monitor the situation.

Posted Sep 09, 2022 - 13:52 EDT

Update

The service provider is still experiencing an outage. We will continue to monitor and provide updates.

Posted Sep 09, 2022 - 12:06 EDT

Update

The upstream service provider is aware and is investigating the issue. We will continue to monitor and provide updates.

Posted Sep 09, 2022 - 11:21 EDT

Investigating

We are currently investigating an issue caused by an outage at one of our service providers. We will continue to monitor and provide updates.

Posted Sep 09, 2022 - 11:13 EDT

This incident affected: API, Platform, Surveys, and Predictive Scoring.